Contact

Sprintbit Software strives to continuously provide our customers with the best possible service.

Our Support & Help Web site offers a list of the most often asked questions, answers and solutions to most known problems, tutorials and more.

If you want to contact us, please use one of the following options:

Email support

Not licensed users: support@sprintbit.com

Licensed users: helpcenter@sprintbit.info
 

If you're a licensed user, please provide details to help us identify you, such as your email and order number. Licensed users are always given priority when we respond to emails.

If you have any question about sales, activating the software please send an e-mail to license@sprintbit.com

Technical support

Please provide as much detail as possible about the issue you're experiencing with our program. If it's a bug, include a step-by-step description of how we can replicate the error. Attachments are also helpful if feasible.

We offer free technical support to all users without any time restrictions, whether you are licensed or not, and are always happy to assist. However, due to the high volume of emails, we cannot provide free support for inquiries such as how to win the lottery.

Please consult the software documentation or test the software for general questions.

Suggestion & Documentation feedback

If you have comments or suggestions about our products please feel free to contact us via email.

Please include the following information with your feedback:

•Product name and version number

•Topic title (for online Help)

•Brief description of content (for example, are you reviewing step-by-step instructions that are inaccurate, grammatical errors

in a specific paragraph, information that requires clarification or more details, etc.)

•Your suggestion for how to correct/improve documentation or software

Please send email messages to:suggest@sprintbit.com

Please note that this email address is only for feedback; you will not receive a reply.

If you have a technical question, please contact us at support@sprintbit.com

Help & Support Web Site - www.sprintbit.info